FAQ

GENERAL FAQ

How does it all work?

Fuse offers a very simple 3 step process to enable you to achieve your goals:

Step 1: Plan 

  • Initial consultation
  • Complete the FuseQ – questionnaire
  • Receive the FuseR – report with personal aims and objectives.

a. Initial consultation

This is the opportunity that we use to get to know who you are, what you do but most importantly what you need right now in order to be who you want to be. What your objectives, our approach and methods and what is motivating them to make a change.

b. Complete the FuseQ – questionnaire

Through a well-constructed series of questions we will be able to help you prioritise the areas for action either Fitness, Focus or Fuel, plus look at the clients self-belief that they can achieve their goals.

As an individual seeking advice you will, of course, approach us with a particular area that you want assistance or help with, either your body or your mind. The benefit of engaging with Fuse is that in addition to providing you with detailed recommendations on your specific request, we take a more holistic approach. We will also give you information on services and actions that will compliment and heighten the self-image or mental focus that you are aiming to achieve from the contrasting service.

c. Receive the FuseR – report with personal aims and objectives

As a result of the consultation, you will receive a unique and comprehensive report.  This will include prioritised recommendations for what we believe will enable you to achieve the specific aim which led you to us. In addition to this, the FuseR will also contain a summary of actions and services from the alternative perspective.

This consultation will ideally take place face-to-face but of course we can speak by phone or Skype.

Step 2: Do

Following your agreement and commitment to achievement from the Fuse, an action plan is established and applied.  This marks the starting point and  a promise to yourself to focus on activities that will enhance your well-being. There are other companies  that may offer you a Personal Trainer, Psychological or nutritional perspective but  Fuse is the only organisation of its kind which takes the very best offerings from these two areas and combine them under one roof  to take a more holistic and accessible approach to personal development and empowerment. Although we may begin working with your body for example, it is  easy to transition to then continue with your mind.

Step 3: Review

At the end of the agreed action plan, a one-to-one by phone Skype or face-to-face meeting will take place where we consider the success of the actions, any adaptations, new goal settings or closure.

Do I get a discount for booking using Fitness Focus and Fuel services?

Yes, this is the central message of our business that in order to make a long lasting change we strongly encourage you to use all 3 services in combination and provide a  discount off the cost of all 3 when paid for in full in advance.

FITNESS FAQ

How do I book?

Simply use the ‘contact us’ link and we will get in touch to arrange a time to meet or speak.

Where do sessions take place?

We are fully mobile, so sessions can take place at your home, your office, a park or you can visit our fully equipped based in Surrey

Do you teach non swimmers?

Yes, we teach swimming for all ability levels from non swimmers (both adults and children) through to competitive coaching.

Where do swimming lessons take place?

Many of our clients have their own pool so we are happy to deliver our session at your home pool. We have access to a number of pools which may be suitable or we can use your local pool (if sessions are 1-2-1.)

How often should I train?

The answer to this is very specific for each individual depending in your goals and fitness levels but generally we would suggest that you train for more days than you do not!

What is RAW?

RAW stands for Real A** Workout and is a programme that Darren created for himself whilst training at a MMA gym. It was so popular that he was asked to run the session with all the MMA guys. This class involves doing a circuit which involves compound and functional movements to improve cardiovascular fitness and muscular strength. Think tyre flipping, battle ropes, medicine ball slams etc.

When do you run RAW classes?

We currently run RAW from April to October either on Clapham Common or Crystal Palace park. We can only accommodate 20 per class. If you would like to attend then please contact us via the contact page on the website.

Can I train with a bad back?

NO! Please do speak to your doctor if you have any concerns about your ability to move freely without experiencing aches or pains.

How would you motivate me?

The motivation to work out is the number 1 obstacle for many of our clients and we work closely with you to clarify your goals, the level of commitment you are willing to give and overcome the obstacles holding you back from being your best self.

How often do you run boot camps?

Our boot camps are seasonal and are held indoors during the winter months.

Do you have group discounts?

Yes, group discounts are given when bookings of 3 or more are made and paid for at the same time – so bring your friends along and grab a bargain!

What is the minimal package I can book?

You can book as little as 1 session up to 40 sessions. The more you book the cheaper the sessions.

Do you give taster sessions?

The very first meeting that we have with you includes a fitness test which does provide a taster to what and how we work with you.

How do I book your spin classes?

We currently run 2 sessions of spinning per week. If you would like to register your interest in either class then please email us via the contact form on the website.

Do you train children?

Yes we work with a number children to build on their fitness, and confidence. We have a variety of programmes ranging from fun sports concentrating on developing basic skills needed in sport (co-ordination, balance, agility and speed) to more sports specific training such as kickboxing and boxing

What is your cancellation policy?

If up to 24 hour notice is given, then a lesson can be postponed to extend the period of the booking by up to 2 weeks only. More than 2 lessons being postponed within a block booking will result in cancellation of that lesson with no refund. If less than 24 hour notice is given for a lesson not being able to take place this will result in the cancellation of this lesson with no refund. Both the Instructor and the Client reserve the right to terminate lessons should they no longer be considered beneficial to the Client as long as 2 weeks’ notice is given by either party.

Please see fuseconultancy.com/terms and conditions for more detail

Do I have to pay in advance?

Yes, payment for all sessions must be made prior to commencing our training with you.

FOCUS FAQ

What is a psychometric?

A psychometric is a psychological tool that gives you information about yourself that you may not have considered or realised. We uses a range of carefully selected tools to enhance one’s understanding of who you are, but more importantly who you would like to be.

Do you do introductory sessions?

Yes, the first session we would have together would be a chemistry meeting to establish whether we could work together and also experience how we would work together.

How long is a typical session?

Up to 90 minutes.

FUEL FAQ

Are all your juices organic?

Yes all our ingredients are soil association certified, ensuring you are receiving the highest quality of nutrients and minerals for your body.

What is slow pressed juice?

Slow pressed juice is a method used to ensure that no heat is applied when extracting the juice from the vegetable or fruit. This is very important if you want to keep all the nutrients in your juice. Unlike centrifugal juicers where the blade can spin up to 10,000 times a minute which creates heat that then kills the nutrients, our juices are slow pressed with no heat, thus ensuring that what you are receiving the highest quality juice possible.

How long do the juices stay fresh for?

For up to 72hrs from delivery.

How many calories are in juice?

Each juice will vary but they range from 150 – 300 calories.

How do I store my juices?

Once you receive your juices you must keep them refrigerated.

Do your juices contain any preservatives?

Yes. The only preservative we use is organic lemons.

Why does my juice separate?

This is normal, and is to do with the weight of the various components of the juice. Before drinking ensure you shake well.

Can I drink Fuse Fuel if I am lactose intolerant?

Yes, all our products are diary free.

Can I drink Fuse Fuel if I am on gluten free diet?

Yes, all our products are gluten free.

Can you deliver to my office?

Yes. Please refer to full terms and conditions for full details.

What time will my juices arrive at my home?

Before 10am. Please refer to full terms and conditions for full details.